Sometimes I wonder what it is that makes people want to eat out. Maybe its an inability to cook at home or at least a lack of enthusiasm for that activity which was so normal for previous generations. In the UK at least, supermarket ready meals and take aways often allow people to eat reasonably well without the effort of cooking themselves and yet more and more people these days choose to eat in pubs or restaurants on a regular basis.
Special occasions often give rise to a visit to a restaurant for many more people than choose to eat out on a regular basis and I guess in those situations they want to experience something a bit special. Others eat out, I suppose, in order to try something new, or at least different, compared to the sort of food they eat on a daily basis. By different of course, I mean ‘better’.
Is it all about the food though? Are restaurants, especially fine dining restaurants solely the canvas on which a high-end chef can display his artistic creations? If we think about any market town in the UK we can probably identify a former coaching inn where, centuries ago, travellers with their horses could stop for the night and have a decent beer and some nourishing food. In these cases the fore-runners of todays restaurants offered something much more than just grub and arguably its something more important; hospitality! Hospitality is much more than a plate of good food, it’s about a warm welcome and being made to feel a bit special.
Today’s top-drawer restaurants, in my view, are sometimes in danger of forgetting that as they rush to present the latest food trends and showcase the technical skills of the chef and his brigade. Eating out is generally expensive and I’m getting a bit fed up with paying a lot of money to be treated like a spectator at a circus. When I go to a restaurant I go to eat well, to enjoy myself with friends, to admire the skills of the chef and the waiting staff and most importantly I want to be made welcome and to feel as though I am the special one, not the staff, not the chef.
I’m more than delighted that my home region, the North-East of England, is producing some really good and interesting places to eat at every price point. I’ve written about some of them on here from fish and chip shops to Michelin starred restaurants. Recently I booked to visit a 2-starred Michelin place near to Darlington, Co Durham, called the Raby Hunt As the North East of England’s only 2 star restaurant, there is much to admire. In particular the hard work and determination of largely self-taught, former pro-golfer, James Close which has put this former gastro-pub run by his parents, firmly on the culinary map. His philosophy that chefs should ‘eat out more than they do’ is absolutely right.

We’re told that he took his sommelier and front of house manager on an all expenses paid trip to Mirazur, ranked as no 3 in the world and where I celebrated my birthday last year. This is to be applauded and more restaurateurs would do well to emulate this behaviour. There is a similarity between the two restaurants though and I’m afraid its a mixed bag.
The food at the Raby Hunt was excellent, cleverly executed and stunningly presented (although I was left longing for just one ordinary round white pate to replace the over used raised porcelain presentation devices), the dining room is stylish and not over formal and the view of the kitchen from the car park raises expectations as you’re left wondering if they can produce truly great food from such a small space. We had fifteen tiny courses, each enigmatically named on the fixed tasting menu and the service was efficient.

My big gripe with Raby Hunt and to a slightly lesser extent with Mirazur however is one of attitude. It relates back to my opening remarks in this article. Is it just about the food or is it about hospitality? The email I received from Raby Hunt the day before our booking told me they had been tying to reach me on the telephone so that I could confirm my booking and as I’d not answered (I never received the call) they were emailing instead. The opening remarks were “We hope you are looking forward to your reservation…” When we arrived at the restaurant the greeting from the waiter was “Are you looking forward to your dinner at Raby Hunt?”. Catering, however highly rated it might be, is a service industry. Or at least that’s what I thought. Surely they meant to say ‘We are looking forward to welcoming you to the Raby Hunt for dinner tomorrow” and ‘Welcome to the Raby Hunt we hope you have a great evening”. Those two things really put me in a bad mood.
On the whole though I’m happy that my home County has such an interesting restaurant. I hope it will become more customer focussed as time goes by. Chef’s dislike of Trip Advisor is indicative of someone who has a firm idea of what it is he wants to create and that his customers should fit in with that, rather than being critical on the grounds of personal taste (likes and dislikes). It’s the Gordon Ramsey approach and it worked for him but I still think the attitude of Raby Hunt needs to be more welcoming and less superior. If it were I’d go back!
Meanwhile here are some pics of the food.

















